If proxy server is used there might be issues with InfraWorks 360. To solve possible problems it is needed to change proxy server and firewall settings according to these instructions.
23.5.2019 | General
How to activate a multi-user (network) license on a client machineGeneral
15.5.2019 | General
Autodesk Account – Named UserGeneral
Autodesk account – Unassign products and services from users in the New ViewGeneral
Assign Products and Services to Users in the New ViewGeneral
Autodesk Account – Primary Admin and Secondary AdminGeneral